Meet The Team
President & CEO of Williams Global
Office: (800) 982-3333
Vice President & General Manager
Office: (585) 899-4484
Director of Business Development - Data Infrastructure & IP Physical Security
Office: (585) 899-4411
Director of Business Development - Unified Communications
Office: (716) 580-5017
Network Operations Center Manager
Office (585) 899-4489
About Frontrunner Network Systems
To design, install and maintain the best communication, data and security systems for our clients. We are committed to providing a true one call solution with unparalleled service and technical expertise.
Frontrunner Network Systems provides business communication and IP security equipment and services to enterprise, medium and small business clients across the Northeast and Midwest. Our comprehensive solutions combine products from industry leading Unified Communications, WiFi, IP Physical Security, IP Access Control, Data, Video and Mass Messaging manufacturers with design, installation, maintenance and monitoring services - everything our customers need to operate their mission-critical networks at peak efficiency.
Frontrunner Network Systems is headquartered in Rochester, New York with offices in Buffalo, Syracuse, Albany, Plattsburgh and Highland, New York; and Chicago, Illinois. The company was founded in 1978 as ROTELCOM, a subsidiary of Rochester Telephone Co. As of February 19, 2008, Frontrunner Network Systems Corporation operates as a subsidiary of Williams Telecommunications Corp.
With over 30 years of experience in telecommunications and data networking, Frontrunner Network Systems delivers world class communication solutions. Our team of experienced engineers, designers, technicians and support staff will guide you from design through implementation.
Today's unified communication and network security systems require an in-depth understanding of network architecture, advanced applications and virtualization technology.
You can’t afford down time and it’s our job to keep you connected. We understand the critical nature of your communication networks and security systems, which is why we employ an in-house customer support staff that is on call 24x7x365.
As technology evolves and advanced applications are ingrained into your daily routine it becomes paramount that you choose a partner with the proper knowledge, skills and resources to ensure that your systems run at peak efficiency…Frontrunner is that partner.
Williams Telecommunications Corp., headquartered in Mississauga, Ontario, is recognized as the premier independent worldwide distributor of telecommunications equipment and supplier of information and customer service. With the highest quality phone systems from reliable manufactures such as Avaya, Nortel, Polycom and Spectralink, you can be sure your company will be connected.
“For many years, we have pioneered new markets while offering a one-stop-shop for the latest products, repairs, remanufacturing, technical support and training,” says president and CEO Jim Williams.
The fact remains that at Williams Telecommunications, our business is built on trust and integrity and has been inspired by opportunity. It is through these principles that we dive into the future of exciting innovation and convergence while maintaining our promise to fulfill our clients’ needs with high-quality business solutions at competitive prices.
Frontrunner Aquires ICS Telecom
On July 2nd, 2013 ICS Telecom merged with Frontrunner Network Systems. The merger will have a positive impact to both companies, and more importantly, will have a positive impact on you. The combined resources, products and services of both companies will immediately be available to you. There will be no changes to the products and services you currently receive but we are excited about introducing additional products and services that we strongly believe will bring value to you.
It’s exciting to see two Upstate NY business’s merge after operating as competitors in the NY markets since the late 1970’s. Both Frontrunner Network Systems and ICS Telecom share a common vision for delivering best in class products and services to our customers.
We understand in a world of accelerating technology changes it’s critical to have a partner that has the resources to keep abreast of technology and offer you choices in your communications and infrastructure needs. The merger of ICS Telecom with Frontrunner Network Systems is a milestone that puts us in a position both immediately and into the future to bring additional value to you and your communications needs.
Frontrunner Network Systems HQ
300 Main Street
Rochester, New York
East Rochester, New York 14445
Albany Office1205 Troy Schenectady Road
Latham, New York 12110
Buffalo Office2350 North Forest Road
Getzville, New York 14068
Syracuse Office3650 James Street
Syracuse, New York 13057
Highland Office222 Route #299
Highland, New York 12523
Chicago Office399 Wall Street
Glendale Heights, IL 60139